Last Update: June 10, 2018
Information We Collection And Use
1) Personal Information
We use your Personal Information for providing and improving use of the Site, and delivering services as directed by you. By using the Site, you agree to the collection and use of information in accordance with this policy.
While using our Site, we may ask you to voluntarily provide us with certain personally identifiable information that can be used to contact or identify you. Personally information may include, but is not limited to (1) contact information (such as your name, address, telephone number, email address); (2) information related to your business contacts (such as name, address, telephone number, email address); (3) other information you voluntarily provide including social security number, unique identifiers such as login and password, personal information you choose to share with us by email, mail, phone or fax.
2) Intellectual Information
While using our Site, you may voluntarily provide us with certain intellectual information for making standard business transactions. Intellectual information may include, but is not limited to (1) product design information (such as drawings or specifications); (2) sales information (such as volumes, pricing); (3) corporate information such as (company name, company EIN, company address, company email, company telephone).
3) Billing Information
4) Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze Log Data.
How We Collect Information
We collect information about you when you use or interact with our services, such as in the following ways:
- When you register for or update an existing account on our website
- When you provide information relating to your business contacts, quotes, invoices, packing slips, purchase orders, or any other customer relationship management activities
- When you sign-up for our mailing list or other communications
- When you participate in online services provided by us
Cookies and Tracking
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. Cookies help us enhance user experience in way such as storing your logged in status during use of our Site. You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
How We Use Information
We use your Personal Information to provide you with our best possible services including to:
- Administer your account
- Provide services relating to quotes, invoices, packing slips, purchase orders, or any other customer relationship management activities
- Provide our products and services at your request
- Contact you when necessary to fulfill your requests
- Contact you with newsletters, marketing or promotional materials
- Obtain your feedback on our Site and services
Disclosure of Information
We do not disclose any Personal Information about you unless specifically agreed to by you or the company that administers your account, or:
- To comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order
- To our vendors and suppliers in the course of their provision of products or services to KaizenDesk
- In the event of a corporate change in control resulting from, for example, a merger, a sale of assets, or bankruptcy
Our service is not intended for use of minors under age 13.
Minors under age 13: Our website is not intended for minors under 13 years of age. No one under age 13 may provide any information to or on the Site. We do not knowingly collect personal information from minors under 13 years of age. If you are under 13 years of age, do not use or provide any information on this website, or through any of its features, make any purchases through the websites, or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screenname or username you may use. If we learn we have collected or received personal information from a minor under 13 without verification of parental or legal authorized representative consent, we will remove that information. If you believe we might have any personally identifiable information from a minor under 13 years of age, please contact us at EMAIL: [email protected]
Storage and Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We have put in place technical, physical, and administrative safeguards to protect the Personal Information that we collect.
The safety and security of your information also depends on you. If we have given you (or where you have chosen) a username and password for access to certain parts of our Site, you are responsible for keeping these credentials confidential.
Unfortunately, the transmission of information via the internet is not completely secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk.
Controlling Your Personal Information
At any time you may instruct us to remove your Personal Information, but you should be aware that it may not be technologically possible to remove every record of information you have provided to KaizenDesk from our servers. Please also note that KaizenDesk reserves the right to retain information from closed accounts, including to comply with law, prevent fraud, resolve disputes, enforce the Agreement and take other actions permitted by law.
ADDRESS: 7 Rue Brittany, Foothill Ranch California, 92610
EMAIL: [email protected]